Refund Policy

Effective Date: September 17, 2026

At AutoVehicleRadio, we aim to provide quality car FM radio and in-car radio services. This Refund Policy explains when refunds may be available and how customers can request one.

1. Refund Eligibility

Refund eligibility depends on the type of service purchased and the circumstances of the request.

Customers may be eligible for a refund when:

  • A service was paid for but could not be provided by AutoVehicleRadio.
  • A payment was processed incorrectly or charged more than once.
  • A service was materially different from what was agreed upon at the time of purchase.
  • A refund is otherwise required under applicable law.

2. Non-Refundable Services

Certain services, subscriptions, digital services, or customized solutions may be non-refundable once they have been activated, delivered, completed, or used.

Any applicable non-refundable terms will be communicated before or at the time of purchase.

3. Refund Request Period

Refund requests should be submitted as soon as possible after the purchase or the issue giving rise to the request.

Unless otherwise stated for a specific service, customers should contact us within 30 days of the purchase or transaction.

4. How to Request a Refund

To request a refund, contact us with the following information:

  • Full name
  • Email address
  • Phone number
  • Order or transaction details, if applicable
  • Date of purchase
  • Reason for the refund request

Our team may request additional information or documentation to review the request.

5. Refund Review

Once we receive your request, we will review the transaction and the circumstances of the request.

Approval of a refund is subject to the applicable service terms, the circumstances of the transaction, and applicable law.

6. Approved Refunds

If your refund is approved, the refund will generally be issued using the original payment method where reasonably possible.

Processing times may vary depending on the payment provider or financial institution.

7. Duplicate or Incorrect Charges

If you believe you have been charged more than once for the same service or have been charged incorrectly, please contact us as soon as possible so we can review the transaction and make any necessary correction.

8. Cancellations

Cancellation requests should be submitted before the applicable service has been fully delivered, activated, or completed.

Some services may have specific cancellation terms that apply at the time of purchase.

9. Changes to This Refund Policy

AutoVehicleRadio may update this Refund Policy from time to time to reflect changes in our services, business practices, or applicable requirements.

Any updates will be posted on this page with a revised effective date.

10. Contact Us

If you have questions about this Refund Policy or would like to submit a refund request, please contact us:

AutoVehicleRadio

Email: info@autovehicleradio.com
Phone: (332) 330-2003
Address: 600 Walnut St, Mifflinburg, PA 17844

We will review refund requests and respond within a reasonable timeframe.